Know which accounts are reading — and which went quiet.
Send QBRs, success plans, and renewals as gated, tracked links — and catch a disengaging account weeks before the renewal call.
Acme Robotics — Q3 QBR
lift in retention can raise profits 25–95% — small engagement signals compound
Bain & Company (HBR)chance of selling to an existing customer — vs 5–20% for a new prospect
Marketing Metrics (Farris et al.)We ship what we use. Indy is built by Fabricant — a RevOps consultancy that runs every client deliverable through Indy, every day.
How it works
- 1
Build the success plan
Generate a QBR, onboarding plan, or renewal recap in Claude and publish it to a clean, on-brand link in seconds — no deck-building marathon.
- 2
Share with the account
Send it to your champion and their stakeholders, gated by email, and bundle every doc for the account behind one always-current link.
- 3
Watch for the signal
See who opened it, which execs got looped in, and which accounts went silent — your earliest, clearest churn signal.
See churn coming
Silence is the signal. When an account stops opening your QBRs and success plans, you know weeks before the renewal — not when they’ve already decided to leave.
Know who’s championing you
Per-recipient opens and forward detection show the moment your champion loops in their VP or finance — the expansion signal you can actually act on.
QBRs that get read
Send a tailored, tracked QBR or success plan in a click instead of a static PDF nobody opens — and see which sections the account actually cared about.
One link per account
Bundle onboarding docs, QBRs, and renewal materials into a Collection so every account has a single, always-current home — gated, and revocable the moment it needs to be.
In the box
Renewals shouldn’t be a surprise.
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